How do the packages work?

Think of it like a phone plan. Each package includes a set number of minutes. Choose what fits now, and you can always upgrade later.

What if I go over my package minutes?

No problem, you'll simply be billed for the extra minutes at a fixed rate.

How long does setup take?

Between 3 to 10 business days, depending on your setup needs and how complex your service is.

Standard coverage is Monday–Thursday, 9 am–5 pm, and Friday until 12 pm. Need more? Extended hours are available as an add-on.

We charge per minute, not per hour, so you only pay for what's actually used. Unlike hourly rates, there's no wasted time or overcharging.

How do you take my calls?

We assign you a dedicated number, and you choose how it's used. You can forward all calls to us, or only the ones you miss, so we act as your backup when you're unavailable.

How do you know what to answer callers?

We create a custom script based on a discovery call with you and train our in-house secretaries so they sound like they're part of your business.

What happens when you're closed?

We can set up a custom voicemail (IVR) that lets callers leave a message or request a callback. These are handled as soon as we reopen.

Tired of poor customer experiences and robotic service, we built the service we couldn’t find.

Today, we support businesses across the UK and beyond, operating across international time zones with professionalism and personalised customer care.

"Your call is important to us."

"Please listen carefully as our
menu options have changed."

"Let me transfer you to someone else."

A Package for Every Busy.

On jobs all day or managing a crew in your busiest season, we’ve got a package that fits, or we’ll customise one for you. Reach out for more details.

WHAT’S INCLUDED

Essential

Premium

Complete

Enterprise

Call Minutes

150 minutes

500 minutes

1000 minutes

1600 minutes

Call Handling

Customer Service

Basic

Advanced

Order Processing

Appointment Scheduling

Email Monitoring

WhatsApp Monitoring

Online Live Chat Agents

Dedicated Secretary

Don't need calls?

Now offering full admin support as a standalone service. From scheduling to client managment, if it can be done virtually, we handle it seamlessly.

Invoicing & Bookkeeping

System Updates

Bookings

Data Entry

Let's Talk

From Missed Calls to Missed Nothings.

Get in touch

Fill out a quick form or simply give us a call. We’ll discover what your business needs and what’s slowing you down.

Discovery call

We’ll meet to understand your day-to-day, call volume, admin load, and what kind of support you need. This is recorded so nothing gets missed.

Custom setup

We build your business profile, create a customised IVR script, write a tailored call script, set up email/WhatsApp access, and outline exactly how our team will support yours.

Test, tweak, and go live

You review everything. We make any changes, test systems, and assign the right in-house secretary or team to your business.

You're up and running

We answer your calls, manage your inbox, handle bookings, and support your customer, just like an in-house team would.

Ongoing support + monthly reports

We stay in touch, make changes to the way we handle calls when required, and send you regular reports. Need to adjust your plan? Switching is quick and easy.

The Smart Choice for Smart Business Owners

outsource to India or rely on a bot

Or you can go with Assistly

Missed leads and unanswered calls

Trained, in-house secretaries

Frustrated customers stuck in scripts

Calls handled with professionalism and common sense

Unclear accents and language barriers

Agents fluent in English and Yiddish

Poor communication

Clear communication

Call handlers who don’t understand your business

A team that communicates and cares like it’s their own

Our Clients Say It Best:

Assistly has taken a huge weight off our shoulders. They handle everything smoothly, ensuring every client is looked after. Their exceptional care and professionalism allow us to focus on growing our business. It's been a game-changer.

Yosef Shlomo Greenfeld

We use Assistly to follow up on outstanding bills as well as manage our calls and emails. They are super professional and efficient. I would definitely recommend their service so you can focus on growth while they handle daily tasks.

Shaindy Engel

Working with Assistly has cut our admin costs compared to hiring full-time workers. The service is outstanding, it feels like my own team who understands the business and is dedicated to helping it grow.

Y Matyas

Assistly has been a lifeline in giving my clients the customer service they deserve, while letting me focus on growing the business.

B.L.

Printing Company

At Your Assistance.

How, What, and Everything Else.

Focus on growth, we'll handle the rest.

Let's Talk